The Middle East & African Heads of Retail Banking Dialogue 2014

The Middle East & African Heads of Retail Banking Dialogue 2014
November 5th 2014, 5:15pm, 2nd Floor, the Errai Room, The Address, Dubai Marina, The UAE

Past Event

The Dragon Banker's The Middle East & African Heads of Retail Banking dialogue will be held over dinner, and will become an ongoing series of conversations between key players in the African and Middle Eastern banking industry to regularly review changes to the retail banking landscape and how these banks are using technology and best practices to not only compete nationally, but also to expand globally. The Dragon Banker is having this dialogue to identify the proper technology architecture that will aid African and Middle Eastern banks to become global, more efficient and effective, and to keep costs down. The dialogue will be interactive, and look at how to achieve operational efficiency while improving channels and back and mid office operations.

The key players include Heads of Retail Banking, directors and associate directors of retail banking, heads of marketing and directors of marketing, and senior managers from Middle Eastern and African banks.

Who will attend?

Approximately 25 key executives from Middle Eastern and African banks are being handpicked to attend. It will be a small but high-level closed-door dialogue. The countries that will be represented are:

Qatar
The UAE
Zambia
Jordan
Egypt
Kuwait

The following banks will be sending representatives to this dinner:

National Bank of Oman
Emirates NBD
Abu Dhabi Islamic Bank
Ajman Bank
Arab Bank (Jordan & UAE)
Citibank
Commercial International Bank (Egypt)
Commercial Bank International (UAE)
Dubai Islamic Bank
Mashreq Bank

National Bank of Fujairah
First Gulf Bank
National Bank of Abu Dhabi
Qatar National Bank
Sharjah Islamic Bank
Zanaco
The United Arab Bank
Finance House

This will be a two-hour dialogue that will focus broadly on the following key retail banking related issues facing the region’s banking industry:

Achieving operational excellence through automation across the Middle East and Africa
Leveraging a simple yet effective technology infrastructure to go global
Identifying new revenue streams via innovative channels and technologies
Optimizing technologies to increase efficiency while lowering costs
The rise of alternative channels, and how to leverage them.