The 2018 Middle East Retail Banking Benchmarking Report is about determining and identifying the best retail banks in the Middle East, country by country. The report evaluates the retail banks’ credit card strategies, debit card market penetration, deposits, mortgages, along with technology (Internet and mobile), along with wealth management and other key aspects of retail banking. The report ranks each bank in the order from best to worst based on The Dragon Banker’s surveys across the region.
The Dragon Banker’s The 2018 Middle East Retail Banking Benchmarking Report is based on a 15-minute quantitative and qualitative survey of more than 500 retail bankers across the region. Each country had at least 60 senior retail bankers interviewed either via email or telephone that was conducted by The Dragon Banker’s analysts in Hong Kong and the Philippines. Other information comes from public dataincluding media reports and annual statements. Register for more details.
Table of Contents
The Dragon Banker’s methodology
Overview and outlook of the Middle East retail banking industry Benchmarking
The best and worst retail banks in the UAE Benchmarking: The best and worst retail banks in Qatar Benchmarking The best and worst retail banks in Saudi Arabia Benchmarking The best and worst retail banks in Jordan Benchmarking The best and worst retail banks in Turkey Benchmarking The best and worst retail banks in Bahrain Benchmarking
The best and worst retail banks in Oman The future of retail banking in the Middle East
Banks ranked in the report are:
UAE: Abu Dhabi Commercial Bank (ADCB) Abu Dhabi Islamic Bank, National Bank of Abu Dhabi (NBAD), Dubai Islamic Bank, Emirates NBD, Mashreq, RakBank, Union National Bank,Sharjah Islamic Bank.
Qatar: Qatar National Bank, Qatar Islamic Bank, Commercial Bank of Qatar, Doha Bank, International Bank of Qatar
Saudi Arabia: The National Commercial Bank, the Saudi British Bank, the Saudi investment Bank, Alinma Bank, Banque Saudi Fransi, Riyad Bank, Samba, Alawwal, Arab National Bank
Jordan: Arab Bank, Bank of Jordan, Cairo Amman Bank, Capital Bank, Jordan Commercial Bank
Turkey-Ziraat Bankası, Türkiye İş Bankası, Garanti Bank, Adabank, Akbank, Anadolubank, Fibabanka
Bahrain-National Bank of Bahrain, Bank of Bahrain and Kuwait, Ali United Bank,
Oman: National Bank of Oman, Alliance Housing Bank, Bank Nizwa, Arab Bank, Citi Bank, Bank Muscat, Al Madina Financial & Investment Services